Job Description

Global Support Center - Associate

Post Date: Thursday, March 16 2023 to Tuesday, May 16 2023

Job Description


Responsible for responding to queries accurately and in a timely manner while ensuring alignment with relevant work instructions and process guidelines.


Responsibilities

  • Process queries raised by external vendors and internal customers

  • Respond to queries accurately and in a timely manner

  • Coordinate with other teams to ensure timely and accurate answers or services for all tickets

  • Communicate with customers, vendors, and colleagues in a polite and helpful manner

  • Ensure both verbal and written communication is efficient and effective

    • Requirements

  • Bachelor's degree in Finance, Accounting, Economics or Business Administration is preferred

  • Strong analytical, problem-solving, and critical thinking skills

  • Strongly convers...

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