Global Service Desk Engineer – Level 3

Position: Global Service Desk Engineer – Level 3

Location: Clark Global City – Pampanga Philippines

Suitable for: Engineers with 6+ years industry experience. Senior System Administrator, Senior Backup Administrator, Senior SAN Administrator, Network Administrator

Certifications: Two (2) Industry Certification on suitable enterprise platforms. Candidate should hold certifications in two (2) different technologies

Professional Capabilities:

• Vendor Certified experience in some form of UNIX (AIX, HP-UX, Solaris, Red Hat etc)
• Willingness to do both hardware and software support
• Strong Understanding of computer principles
• Willingness to be assigned on other TRT locations when necessary

Overview

The primary functions of a Global Service Desk – Level 3 Engineer are to resolve incidents that are raised by our customers, to implement changes and any and all improvements requested by custo...