Global Returns Support Rep

Join a growing team with a great company!
Description
The Global Support Team Representative will be responsible for answering incoming tickets via email regarding the status of equipment returns. They will create RMAs, generate return shipping labels, and close cases for global customers, specifically in India and Brazil.
Skills

+ Customer support

+ Email communication

+ Written communication

+ Help desk support

+ Customer service

+ Zendesk

+ Ticketing systems

+ Salesforce

+ Shipping logistics

+ E-commerce

Top Skills Details

+ Customer support

+ Email communication

+ Written communication

+ Help desk support

+ Customer service

Additional Skills & Qualifications

+ Excellent written communication skills

+ Strong customer service skills

+ Experience navigating multiple systems simultaneously

+...