Job Description
A global outsourcing company is seeking a Director of Quality Assurance & Training in Manila. The role involves leading training initiatives, ensuring quality assurance across teams, and developing comprehensive programs for staff development. Ideal candidates should have over 5 years of contact center leadership experience, excellent communication skills, and a degree in a related field. This full-time role emphasizes collaboration, organizational skills, and the ability to manage significant changes in a dynamic environment.
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