Job Description

Your Job

You will be the global main point of contact for order management activities, supporting regional front office Customer Service on order creation, order maintenance, order confirmation, expedites and any other back office related activities.

Our Team

Global Center of Excellence - Front Office Customer Support team as a Front Office Customer Support representative primary point of contact for all order fulfilment activities, ensuring prompt and efficient responses to inquiries from assigned customer accounts

What You Will Do

  • Order Creation management: Receive, check and enter customer orders in SAP. Follow-up with local customer service representative or internal departments on missing or incorrect data. This may include the EDI workflow process and any other order creation related activities
  • Order & customers’ portal maintenance management: Action requests (quantity changes/pull-in/push-out/cancellation) with the i...

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