Global Operations – Business Analyst

Global Operations – Business Analyst, Group

The primary role of the Business Analyst is to bridge the gap between business needs and IT solutions. The Business Analyst will work closely with the Delivery Manager, the Project Managers and other key delivery team members to identify, design and implement suitable technical solutions.

The Business Analyst will specialise in business process mapping, covering the current process and explaining the planned new process. Strong communication skills are required to enable effective collaboration with stakeholders and delivery teams to ensure requirements are clearly understood and documented.

The Business Analyst will facilitate workshops and meetings to gather requirements and validate solutions. The Business Analyst also supports project management by tracking progress and ensuring alignment with business objectives.

The Business Analyst will play a key role in user acceptance testing, ensuring the fin...