Global Monitoring Operations Lead

About the Role

Verkada enables our customers to detect potential threats using AI and sensor technology, verify those events, and respond quickly to ensure the safety of people and property.

We are looking for a Global Monitoring Operations Lead to sit at the intersection of our technology and our professional monitoring services. Your mission is to ensure that our third‑party partners provide world‑class monitoring services using Verkada’s proprietary tools. You will own the operational health of our monitoring ecosystem, ensuring every alarm is handled with precision, every city ordinance is met, and our customers receive a seamless experience from the moment a sensor trips to the moment emergency services are dispatched.

We are committed to a thriving in‑office culture. This role requires you to work onsite at our HQ in San Mateo, CA.

What You’ll Do

• Manage Third‑Party Performance: Oversee the day‑to‑day operations of our third‑...