Job Description

Jobtailor in Kuala Lumpur, Malaysia is seeking an IT Support specialist to be the frontline contact for internal users across regional languages, handling IT issues and service requests with professionalism.

The role covers triage, ticketing, issue remediation, and escalation within the ITSM framework. You will support Linux, Microsoft Windows, and Apple macOS environments, Google productivity apps, AV equipment, and collaborate with global peers to deliver consistent support.

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