Job Description

Preply is looking for a Head of Human Support & Enablement to lead their global customer support function. The ideal candidate will have extensive experience in customer support operations and will be responsible for growing high-performing teams and managing vendor partnerships. This pivotal role requires strong leadership skills and the ability to integrate AI across customer support functions.

You'll play a key role in shaping the future of support at Preply, ensuring a customer-first approach that leverages technology and continuous improvement.

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