Global Freight Customer Success Lead

DHL Global Forwarding in Johor Bahru is looking for a logistics specialist to manage customer shipments. This role involves ensuring operational excellence and compliance with standards across airfreight logistics, handling customer inquiries, and tracking shipments effectively.

The ideal candidate has a diploma in Logistics, with at least two years of experience and strong communication skills. This position is essential to deliver responsive and solution-oriented customer service while maintaining shipping documentation compliance.