Job Description

Shift timing: US Shift (6:30 pm to 3:00 am IST)


Role Responsibilities:

  • Responsibilities include managing, executing and administrating the strategy and operations for this department, as well as driving efficient practices to optimize and streamline processes and monitor/measure activity to ensure customer service levels are meeting business unit objectives.
  • This position facilitates and provides leadership with regards to communications between business partners, ensuring operational execution and overall leadership to a specific portfolio of customer service personnel. This role is expected to communicate key findings and observations within the organization that supports executive decisions.
  • Oversee the end-to-end export order fulfillment process across the Americas, ensuring accuracy, timeliness, and compliance with trade regulations.
  • Partner with internal stakeholders to ensure orders ar...

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