Job Description
Job Description
The Global Endpoint Associate Manager leads a goal-driven team dedicated to delivering a secure, reliable, and continually improving end-user computing experience. Reporting directly to the Senior Manager of Endpoint Management, this role provides operational oversight and technical leadership for endpoint management platforms—including MECM, Intune, and JAMF. Acting as a frontline people manager and technical coordinator, the Associate Manager drives day-to-day operational excellence across distributed pods, ensures standardization, and champions user experience excellence at scale.
Key Responsibilities
Operational Leadership: Manage the day-to-day activities, tasks, and deliverables of the global endpoint management teams (MECM, Intune, and JAMF pods).
Performance & Accountability: Foster a culture of accountability and continuous improvement, ensuring the team meets daily operational goals and service level agreements (SLAs).
Technical...
The Global Endpoint Associate Manager leads a goal-driven team dedicated to delivering a secure, reliable, and continually improving end-user computing experience. Reporting directly to the Senior Manager of Endpoint Management, this role provides operational oversight and technical leadership for endpoint management platforms—including MECM, Intune, and JAMF. Acting as a frontline people manager and technical coordinator, the Associate Manager drives day-to-day operational excellence across distributed pods, ensures standardization, and champions user experience excellence at scale.
Key Responsibilities
Operational Leadership: Manage the day-to-day activities, tasks, and deliverables of the global endpoint management teams (MECM, Intune, and JAMF pods).
Performance & Accountability: Foster a culture of accountability and continuous improvement, ensuring the team meets daily operational goals and service level agreements (SLAs).
Technical...
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