Job Description

BSSB Leather & Fabric Chairs is seeking a Customer Service Manager to oversee the global customer satisfaction and after-sales experience. You will be responsible for building customer-facing online service portals and ensuring service levels are maintained across the product life cycle.

The ideal candidate will have a bachelor's degree, a minimum of 7 years in customer service, and demonstrate strong leadership in managing teams and projects. Proficiency in CRM systems like Freshdesk is crucial.

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