Job Description
Link-Worldwide is seeking a Functional Application Support Analyst in Mexico City. The role involves L1/L2 support for business-critical applications, including CPQ and Sales systems. You will work in rotational shifts, resolving user issues and collaborating with IT and business teams.
The ideal candidate should have 2–4 years of experience in functional application support and a Bachelor's degree in a related field. Familiarity with Salesforce CPQ, Oracle CPQ, and ITSM tools like Service Now is necessary.
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