Job Description

Bat Group is seeking a battle-tested Chief Operating Officer to lead and scale the operational backbone of our brands. You will oversee the entire agent and customer lifecycle, from recruitment and training to payroll, reporting to the Board and guiding long-term strategy.You will drive strategic operations, lead multilingual customer service, and supervise the Swiss HQ and Lisbon hub—delivering a seamless, scalable engine that supports 5-star service at scale. #J-18808-Ljbffr

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