Job Description
Global Application Maintenance & Support (AMS) Leader
The Senior Director, coordinating Global Application Maintenance & Support (AMS), is accountable for the strategy, governance and delivery of AMS services across North America, EMEA, APAC and LATAM. This role leads global AMS teams (employees and contractors) and strategic vendor partners to ensure the stability, availability, performance and security of in-scope applications that support core business processes. The Senior Director defines and evolves the global AMS operating model; coordinates major incident and problem management and works closely with business and technology leaders to improve service quality, reduce run costs, and support product and portfolio roadmaps.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, team with varied strength...
The Senior Director, coordinating Global Application Maintenance & Support (AMS), is accountable for the strategy, governance and delivery of AMS services across North America, EMEA, APAC and LATAM. This role leads global AMS teams (employees and contractors) and strategic vendor partners to ensure the stability, availability, performance and security of in-scope applications that support core business processes. The Senior Director defines and evolves the global AMS operating model; coordinates major incident and problem management and works closely with business and technology leaders to improve service quality, reduce run costs, and support product and portfolio roadmaps.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, team with varied strength...
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