Job Description

Guidewire is seeking an Application Support Engineer in Malaysia to join our 24x7 global Support organization. You will learn Guidewire products, share knowledge with customers including Japanese clients, and be part of a team empowered to make an impact.

Key duties include solving complex issues, building product expertise, communicating updates clearly, and contributing to knowledge articles. You will operate in a Follow-the-Sun model across APAC/EMEA/AMER and leverage AI-driven insights to

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