Job Description
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
Mandate: Grow the Globe Fiber Prepaid business through maximizing customer value among existing subscribers – upsell, reload, retention, and loyaltyDuties and Responsibilities:
● CUSTOMER ANALYTICS & INSIGHTS
○ Drives weekly dashboarding and customer insighting
○ Drills down and performs complex exploratory studies to identify correlation of
business drivers & customer behavior (product experience, customer interests
and willingness to buy)
○ Integrating diverse and relevant information and dashboards to internal
departments to update market profiles and create game plans
● MARKETING OPERATIONS
○ Identifies pain points in current processes/customer touchpoints causing
complaints or churn and creates the ga...
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