Job Description
Do you have a passion for IT and love helping others solve technical problems? Are you ready to work with one of the world’s most innovative tech companies in a city known for its café culture, sunshine, and quality of life? Then this is your opportunity!
Your Responsibilities:
Provide technical support for Microsoft’s enterprise clients and partners (B2B)
Troubleshoot issues related to Windows Server, Office 365, Azure AD, Intune, Teams, and more
Communicate via phone and email in German and English
Collaborate with IT administrators and managers to resolve complex technical queries
Identify trends and share feedback with internal teams
What You Bring:
Native-level German and strong English
Minimum 1 year of technical support experience
Basic knowledge in areas like cloud services, security, networking, or scripting (PowerShell, ...
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