Job Description
Ready to take your tech skills to new heights? Join our Lisbon-based Technical Support team and help users troubleshoot and optimize their drone experience. If you're into cutting-edge gadgets, problem-solving, and want to grow in a future-focused industry, this is your runway.
Your responsibilities and impact working in Technical Support will be:
Responding to inbound customer requests and documenting relevant case information.
Assisting users with pre-sales, general inquiries, and technical support issues through phone, email, and social media channels.
Adapting the brand's voice and tone for interactions across private (phone, email, chat) and public (social media, forums, e-commerce reviews) channels.
Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner
If you're interested in gaining expertise in the field of technical support and achieving your ca...
Ready to Apply?
Take the next step in your AI career. Submit your application to Blu Selection today.
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