Job Description

Hire Horatio CX is seeking a Customer Experience Specialist proficient in English and German to join our team in Bogotá. The ideal candidate will provide high-quality customer service, assisting with inquiries and resolving issues via chat, email, and phone.

The role requires excellent communication skills, customer service experience, and a collaborative mindset. Responsibilities include handling customer support and issue resolution, with a strong focus on customer satisfaction.

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