Job Description

Jobfind.gr, on behalf of our client, is seeking a German-Speaking Customer Support Representative to join an international and multicultural team in Greece.

Are you passionate about customer service and enjoy helping people find solutions? This is an excellent opportunity to build your career within a global organization while working remotely from anywhere in Greece.

Key Responsibilities

  • Manage inbound customer inquiries via phone, email, and live chat
  • Identify customer needs and provide effective solutions
  • Deliver exceptional customer experiences and ensure high levels of satisfaction
  • Build strong customer relationships through professional and empathetic communication
  • Provide accurate information using available tools and resources
  • Meet individual and team performance targets
  • Maintain accurate records of customer interactions
  • Follow company policies, procedures, and quality standards

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