German-Speaking Customer Experience Associate

German-Speaking Customer Service | Remote in Portugal

Are you passionate about travel and ready to help customers plan unforgettable cruise experiences? We're hiring German-speaking Customer Service & Sales Agents for an exciting opportunity supporting a prestigious project.

This is a remote position, but applicants must reside in Portugal or ready to relocate. Candidates outside this area will not be considered. Please note that relocation packages are not provided.

Position Overview:

• Role: Customer Service Agent (German-speaking)

• Location: Remote in Portugal

Key Responsibilities:

• Assist customers via phone, email, and chat, providing detailed product knowledge and helping them book their dream cruise

• Handle sales inquiries with confidence and professionalism

• Guide clients through available packages, promotions, and upgrades

• Resolve que...