Job Description

Position Overview

We are seeking motivated and customer-focused German speakers to join an international retail support project within a globally established customer experience environment. This role offers the opportunity to work in a professional, multicultural setting while developing valuable international experience and long-term career prospects.

Key Responsibilities

  • Provide professional support to German-speaking customers via phone, email, and chat
  • Assist with orders, deliveries, returns, and product inquiries
  • Resolve customer concerns efficiently and escalate complex cases when necessary
  • Maintain accurate documentation in internal systems
  • Consistently meet quality and customer satisfaction targets

    • Candidate Profile

  • Matric (Grade 12) qualification

  • Valid permission to work in South Africa

  • Clear criminal and debt record

  • Previous cust...

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