German-Speaking Client Support Advisor

German-Speaking Client Support Advisor (Meal Card Services) – Braga, Portugal

Introduction

A leading global customer experience provider is recruiting German-speaking Client Support Advisors for a project in the consumer benefits and incentives sector. Based in the historic city of Braga, you will support users of a prominent meal card solution, ensuring they maximize their benefits through professional and solution-oriented guidance.

Your Role

• Customer Guidance: Serve as a professional point of contact, guiding customers through their inquiries with clear and accurate communication.
• Communication Channels: Handle inbound and outbound calls related to savings objectives and benefit solutions.
• Consultative Upselling: Identify customer needs and promote alternative contract options using consultative techniques.
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