Job Description

Job Overview


The Premium Service Consultant – German position provides high-quality customer support through inbound and outbound calls, emails, and chats.


The role requires professionalism, problem-solving skills, and the ability to handle customer inquiries and requests with accuracy and confidence.


This role is ideal for customer-focused professionals with strong German and English skills and previous customer service experience.


Location: The 5th Settlement


Salary: EGP 53,051 Monthly Gross Salary.



In This Role, You'll:




  • Deliver exceptional customer support through phone, email, and chat channels in German.




  • Handle customer inquiries, requests, complaints, and follow-ups efficiently.




  • Provide accurate information and solutions while ensuring customer satisfaction.




  • Documen...

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