Job Description

Iron Mountain is seeking a motivated Program Manager, Managed Service Program Analytics to join our Managed Service Program team.

In this role, you will be responsible for solution design, data analysis, and financial stewardship to manage the financial integrity of our Managed Service Program accounts. You will collect and analyze customer data to identify trends, recommend activity allotments, and work closely with sellers on program development while ensuring highly accurate client billing and post-signature oversight.

Our team focuses on driving strategic program growth and financial accuracy by transforming complex customer data into actionable program solutions and reliable dashboard reporting.

What You’ll Do

  • Data Analysis & Trend Identification: Collect and analyze customer data to identify activity trends, develop root cause analysis for data anomalies, and document recommended activity caps.
  • Solution Design & P...

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