Job Description
Job Title: Genesys Call Center Implementation Project Manager
Location: Remote (25% Travel to Jacksonville, FL)
Duration: 6-Month Contract (Potential Extension)
Overview:
We are hiring a Project Manager with strong experience in Genesys Call Center implementations to support a large-scale initiative with a Jacksonville-based client. This is a remote position with approximately 25% travel required, primarily to Jacksonville, FL.
Key Responsibilities:
+ Lead end-to-end Genesys call center implementation projects
+ Manage timelines, deliverables, risks, and stakeholder communication
+ Coordinate cross-functional teams including technical and business stakeholders
+ Drive project strategy, planning, and execution
+ Ensure successful deployment and optimization of Genesys solutions
Required Qualifications:
+ Proven experience leading Genesys Call Center implementations
+ Strong project management backgrou...
Location: Remote (25% Travel to Jacksonville, FL)
Duration: 6-Month Contract (Potential Extension)
Overview:
We are hiring a Project Manager with strong experience in Genesys Call Center implementations to support a large-scale initiative with a Jacksonville-based client. This is a remote position with approximately 25% travel required, primarily to Jacksonville, FL.
Key Responsibilities:
+ Lead end-to-end Genesys call center implementation projects
+ Manage timelines, deliverables, risks, and stakeholder communication
+ Coordinate cross-functional teams including technical and business stakeholders
+ Drive project strategy, planning, and execution
+ Ensure successful deployment and optimization of Genesys solutions
Required Qualifications:
+ Proven experience leading Genesys Call Center implementations
+ Strong project management backgrou...
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