General Virtual Assistant (Executive Assistant)

This is a remote position.

We are hiring a General Virtual Assistant to support the CEO with client communication, scheduling, reporting, and operational support. This is a new role designed to streamline processes and ensure excellent customer experiences.

Responsibilities

• Handle inbound and outbound calls (client inquiries, scheduling, complaints, feedback).
  

• Appointment setting: new bookings and reschedules.
  

• Follow up with clients on invoices, unpaid bills, and service feedback.
  

• Track leads, cancellations, technician performance, and Google reviews.
  

• Provide d...