General Manager

The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. They should be an ambassador for the brand and your hotel. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. Work Very closely with the hotel owners and other stake holders.

GM DUTIES AND RESPONSIBILITIES:

Financial Responsibilities:

• Work with the Hotel Director on all key property issues including capital projects, customer service and refurbishment.
• Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing& Sales Plan and Capital Budget.
• Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction / expectations targets are met and exceeded e.g ReviewPro, Tripadvisor etc.
• Deliver hotel budget goals and set other short...