General Manager

General Manager – Coffee Retail Operations

Company: Al Gahwa Al Arabiya

Location: United Arab Emirates

Al Gahwa Al Arabiya is seeking an accomplished and results‑driven General Manager to lead and expand our coffee retail operations. This senior leadership role requires a highly motivated professional with extensive experience in the coffee shop and coffee industry, capable of driving operational excellence, business growth, and profitability.

Key Responsibilities

• Lead and manage the overall operations of all coffee shop locations
• Develop and execute business strategies to increase sales, profitability, and market presence
• Ensure consistent delivery of outstanding customer service and operational excellence across all branches
• Oversee daily business operations, including store performance, staffing, inventory, procurement, maintenance, and quality control
• Establish and monito...