Job Description

Position Information




Role Title Gen Admin Supv I/Coord I

Role Code 19221

Pay Band 04




Posting Details




Working Title Administrative Support Coordinator

Position Number 00764A

Department PARKING FACILITIES

Location Norfolk, VA

Type of Position Classified

Type of Job Full Time

EEO Category E Paraprofessionals

Job Description
This position will manage the entirety of the parking citation appeals process including notification of results, the second appeal process, customer follow-up, and proper documentation within parking management software. This position will be the primary point of contact for customers participating in the Third-Party Customer program and will be responsible for establishing the accounts in the parking management system, providing assistance to participants, evaluating current processes and identifyi...

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