GBS Intermed A/R Associate

Descripción De Puesto

We are seeking a highly detail-oriented and organized professional to join our team as an AR Canada - Overpayments Administrator . This role is responsible for managing all overpayment transactions within the Small Package Business Unit, handling an average monthly volume of approximately 2,000 items. The position ensures that overpayments are accurately reviewed and processed in alignment with financial procedures and service expectations. Additionally, this role manages the “9999” process, which involves processing credits for purged invoices—an essential function to maintain financial accuracy and support customer account reconciliation. This is a critical role that directly impacts customer satisfaction, financial accuracy, and operational efficiency by ensuring timely resolution of transactions and preventing backlog accumulation.

Key Responsibilities

• Review and process all overpayment transactions accurately and...