Job Description

Job Title

GBS Admin

Job Summary

This position is responsible for monitoring and executing the day‑to‑day operations of the SPL EMEA team. The team provides 24/7 support for multiple internal and customer support channels, including order fulfillment. The role coordinates transportation of real‑time inventory, investigates service issues, resolves customer inquiries, manages documentation workflows, maintains system records, coordinates internal communications, and ensures timely completion of administrative tasks.

Key Responsibilities

  • Maintain accurate and up‑to‑date order documentation across required systems and repositories.
  • Update operational systems, trackers, and logs to ensure data integrity and visibility of workflow progress.
  • Process routine, recurring operational inputs to support smooth daily service delivery.
  • Provide general administrative support to leaders, including document preparati...

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