Gateway Operations Duty Supervisor)

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.

YOUR TASKS

• Ensure that gateway operations agents maintain a professional image to both internal and external contacts.
• Organise appropriate shifts and manning levels to meet business requirements.
• Ensure incoming shipments are recovered, “break bulked”, inspected and cleared in the quickest, most efficient manner possible.
• Manage receipt and lodgement of outbound shipments from country operations to ensure timely departure and uplift.
• Ensure accurate sorting and optimum loading of all inbound & outbound shipments.
• Monitor ground handler and warehouse provider performance and complete all necessary reports.
• Ensure safe working practices and environment within the shift.
• Participate in gateway quality policy and initiatives e.g. ISO.
• Develop a hig...