FYidoctors Patient Services Specialist Role

Join FYidoctors in Smithers as a Patient Services Specialist, where exceptional service meets patient care. In this full-time position, your skills will enhance our patients' lives in a collaborative environment.
As a Patient Services Specialist, you'll provide vital support at our busy clinic. Your responsibilities include warmly welcoming patients, managing their check-in/check-out processes, and conducting essential pre-testing. You'll coordinate appointments, handle billing inquiries, and assist with eyewear pick-ups and minor adjustments. This role focuses on delivering outstanding customer service and ensuring satisfaction.
Key Responsibilities:
• Welcome patients and handle check-in/check-out
• Perform pre-testing to support comprehensive eye care
• Coordinate patient appointments and manage billing
• Assist with eyewear pick-ups and adjustments
• Deliver exceptional customer service for patient engagement
Requirements:
• Experience in retail considere...