Job Description

Overview & Responsibilities:

 
  • Ensures every client family is presented with all service and merchandise options – Every Family, Every Option, Every Time
  • Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files
  • Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor
  • Carries out other projects/duties as assigned (i.e., car washing, building/equipment repair, pre-need arrangement planning)
  • Oversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the location
  • Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations
  • Works on-call/first call, in rotation a...

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