Funeral Arranger

Job Description

Pay: £13.47 per hour plus benefits

Part‑time, 18.75 hours per week: Monday‑Tuesday 9am‑5pm and Wednesday 9am‑12pm OR Wednesday 1pm‑5pm and Thursday‑Friday 9am‑5pm.

Location: Formby, L37 4ED

What you’ll do

• Build and maintain positive relationships with clients and the community.
• Support clients in person and over the phone, arranging family visits and answering questions.
• Ensure the funeral home is clean, safe, and welcoming, maintaining a professional environment and reporting issues.
• Work with digital systems and devices (computers, tablets, smartphones) to manage client documentation, funeral arrangements and invoicing.
• Refer regulated work such as selling and informing clients about funeral plans to Funeral Plan Arrangers.
• Assist in manual handling of coffins and aid in preparing the deceased (pre‑viewing preparation, moving the deceased, general duties).
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