Fund Services IR Supervisor

Responsibilities

• Supervise the work performed by Global Operations Support staff
• Participate in training of team members; assisting the Manager in preparation and execution of staff development plans
• Monitor and ensure that transactions are properly executed
• Ensure adherence to controls and procedures; preparing and contributing to management control reports
• Develop and monitor Service Level Agreements
• Take a leadership role as a subject matter expert for the department
• Maintain knowledge of current regulatory and compliance environment as it effects our services and/or clients
• Participate in projects when required
• Overall leadership and coaching of staff including Supervisor and their direct reports
• Oversee the daily operations of the teams and provide support and guidance in accomplishing department goals
• Create and maintain acceptable service levels for key areas...