Functional Analyst / Project Manager

Required Profile:

• Minimum of 3 years of professional experience in a similar role;
• Strong knowledge of SQL and PL/SQL;
• Proven experience in project management, functional analysis, and testing activities;
• Good analytical and problem-solving skills;
• Strong communication and interpersonal skills;
• Team-oriented mindset with the ability to collaborate effectively with both business and technical stakeholders;
• Ability to manage multiple priorities and work autonomously.

Main Responsibilities:

Operational Management

• Manage and monitor operational support tickets, representing approximately 30% of the role's workload;
• Ensure timely resolution of incidents and follow-up on operational issues;
• Liaise with business users and technical teams to ensure service continuity and quality.