Job Description
Job Summary
Progressive Technology is seeking a highly motivated and detail-oriented Fully Remote Technical Service Administrator to join our dynamic Canadian team. This role is ideal for a proactive professional who thrives in a remote environment and is passionate about delivering exceptional technical support and administrative services. You will serve as a critical liaison between our technical teams, clients, and internal stakeholders, ensuring smooth operational workflows, timely issue resolution, and top-notch service delivery.
Key Responsibilities
Serve as the primary point of contact for technical service inquiries and support requests from clients and internal teams.
Coordinate and schedule service appointments, maintenance, and technical support tasks.
Track, document, and follow up on technical issues using internal ticketing systems to ensure timely resolution.
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