Fully Remote Customer Service Representative

Description
As a Customer Service Representative, you will be supporting a residential services team as the subject matter expert and real-time troubleshooter for customers in need. This position requires exceptional customer service skills to address products, service needs, billing, and transaction inquiries via a high volume of inbound calls. This is a remote, contract position that will support the team during their busiest season.
Skills
Customer service, Call center, Customer support, remote support, customer service oriented
Additional Skills & Qualifications
• An effective communicator who understands the importance of listening and being empathetic
• Problems solving skills and a passion to create customer satisfaction.
• Previous customer service experience
• Knowledge of basic office equipment and Office 365
Job Type & Location
This is a Contract position based out of Charlotte, NC.
Pay and Benefits
The pay range for this position is $18.5...