Job Description
Activate is seeking a passionate Team Lead for our Winnipeg location to spark excitement and enhance customer experiences. Lead your team by addressing customer needs and ensuring store efficiency.
As a full-time Team Lead, you'll work directly with the Store Leader to ensure operations run smoothly while training and motivating Game Facilitators. Your role will encompass resolving technical issues, enhancing team coordination, and ensuring every game room is in top condition. Embrace challenges and lead your team toward success.
Key Responsibilities:
• Respond to customer inquiries promptly
• Conduct daily cash-out procedures accurately
• Manage and resolve customer complaints effectively
• Keep communication flowing among team and customers
• Enforce compliance with Activate guidelines
Requirements:
• Preference for 1–2 years of experience in leadership
• Must be flexible with shift availability
• Skilled in MS Office applications
• Strong customer...
As a full-time Team Lead, you'll work directly with the Store Leader to ensure operations run smoothly while training and motivating Game Facilitators. Your role will encompass resolving technical issues, enhancing team coordination, and ensuring every game room is in top condition. Embrace challenges and lead your team toward success.
Key Responsibilities:
• Respond to customer inquiries promptly
• Conduct daily cash-out procedures accurately
• Manage and resolve customer complaints effectively
• Keep communication flowing among team and customers
• Enforce compliance with Activate guidelines
Requirements:
• Preference for 1–2 years of experience in leadership
• Must be flexible with shift availability
• Skilled in MS Office applications
• Strong customer...
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