Job Description
Elevate your career as a Full-Time Service Advisor in Hendon. Enjoy a competitive salary with an uncapped bonus and no weekend working at a well-established automotive business.
As a Service Advisor, you will act as the vital link between customers and the workshop. Your role will involve booking service appointments, managing inquiries, and ensuring customers are informed throughout the process. Candidates with customer service backgrounds from different sectors are welcome, as you will receive training to excel in this rewarding position.
Key Responsibilities:
• Book customer vehicles for servicing and repairs
• Manage face-to-face and telephone inquiries
• Keep customers updated on repair progress
• Promote service plans and aftersales products
• Coordinate vehicle handovers and ensure satisfaction
Requirements:
• Previous customer service experience preferred
• Excellent communication and relationship-...
As a Service Advisor, you will act as the vital link between customers and the workshop. Your role will involve booking service appointments, managing inquiries, and ensuring customers are informed throughout the process. Candidates with customer service backgrounds from different sectors are welcome, as you will receive training to excel in this rewarding position.
Key Responsibilities:
• Book customer vehicles for servicing and repairs
• Manage face-to-face and telephone inquiries
• Keep customers updated on repair progress
• Promote service plans and aftersales products
• Coordinate vehicle handovers and ensure satisfaction
Requirements:
• Previous customer service experience preferred
• Excellent communication and relationship-...
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