Job Description
Join FYidoctors as a Patient Services Specialist and deliver exceptional service in our Hope clinic. In this full-time position, you will engage with patients and enhance their experience through attentive care.
As a Patient Services Specialist, you'll play a critical role in managing the patient journey from check-in to eyewear pick-ups. Your tasks will include coordinating appointments and assisting with billing, all while fostering a welcoming environment. Your strong technology skills will be essential for efficient patient management.
Key Responsibilities:
• Welcome patients and oversee their check-in/check-out
• Conduct pre-testing to assist eye care processes
• Handle appointment coordination and prescription management
• Manage eyewear pick-ups and perform adjustments
• Ensure a wonderful customer experience throughout interactions
Requirements:
• Retail experience considered a plus
• Strong computer proficiency including MS Office
• Excellent c...
As a Patient Services Specialist, you'll play a critical role in managing the patient journey from check-in to eyewear pick-ups. Your tasks will include coordinating appointments and assisting with billing, all while fostering a welcoming environment. Your strong technology skills will be essential for efficient patient management.
Key Responsibilities:
• Welcome patients and oversee their check-in/check-out
• Conduct pre-testing to assist eye care processes
• Handle appointment coordination and prescription management
• Manage eyewear pick-ups and perform adjustments
• Ensure a wonderful customer experience throughout interactions
Requirements:
• Retail experience considered a plus
• Strong computer proficiency including MS Office
• Excellent c...
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