Job Description

San Fernando, PH

Position Overview

MCI is a fast‑growing tech‑enabled business services company with a global call center footprint. We deliver Customer Experience, Business Process Outsourcing, and cloud‑based technology solutions across a variety of industries. We are looking for a Full‑Time Inbound Sales Representative to assist customers via phone, providing outstanding service and identifying solutions that meet their needs.

Responsibilities

  • Answer inbound customer calls professionally and efficiently.
  • Understand customer needs and recommend appropriate products or services.
  • Guide customers through the purchasing process.
  • Build trust through excellent customer service.
  • Meet sales and performance goals.
  • Accurately document customer interactions.
  • Maintain knowledge of products, services, and promotions.
  • Follow company policies and quality standards.

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