Job Description
Position Overview
Full‑Time Inbound Sales Representative – San Fernando, PH
MCI is a fast‑growing, tech‑enabled business services company delivering Customer Experience (CX), Business Process Outsourcing (BPO), and cloud‑based solutions. We are looking for a proactive inbound sales representative who will help customers with questions and purchasing needs, provide outstanding service, and identify upsell opportunities.
Key Responsibilities
- Answer inbound customer calls professionally and efficiently.
- Understand customer needs and recommend appropriate products or services.
- Guide customers through the purchasing process.
- Build trust through excellent customer service.
- Meet sales and performance goals.
- Accurately document customer interactions.
- Maintain knowledge of products, services, and promotions.
- Follow company policies and quality standards.
Qualifi...
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