Job Description
Elevate your IT career as a full-time Help Desk Analyst with Adecco in Ajax, ON. This role emphasizes troubleshooting and user support in a customer-focused environment.
Adecco is seeking a dedicated Help Desk Analyst for a full-time role within a temporary 12-month contract. You will utilize your technical skills to assist users, resolve IT incidents, and support Windows 11 along with Microsoft 365 applications. The role includes responsibilities like ticket management and performing basic Active Directory tasks while collaborating with the IT team.
Key Responsibilities:
• Assist with PC imaging, setup, and deployment
• Diagnose IT incidents via ServiceNow and other channels
• Troubleshoot issues related to PCs and peripherals
• Handle incoming tickets professionally and efficiently
• Document incidents and escalate complex issues as necessary
Requirements:
• 2-5 years in IT support or help desk roles
• Diploma in Computer Science or related field
• St...
Adecco is seeking a dedicated Help Desk Analyst for a full-time role within a temporary 12-month contract. You will utilize your technical skills to assist users, resolve IT incidents, and support Windows 11 along with Microsoft 365 applications. The role includes responsibilities like ticket management and performing basic Active Directory tasks while collaborating with the IT team.
Key Responsibilities:
• Assist with PC imaging, setup, and deployment
• Diagnose IT incidents via ServiceNow and other channels
• Troubleshoot issues related to PCs and peripherals
• Handle incoming tickets professionally and efficiently
• Document incidents and escalate complex issues as necessary
Requirements:
• 2-5 years in IT support or help desk roles
• Diploma in Computer Science or related field
• St...
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