Job Description
Excel in your IT career with a Desktop Support Technician role at KSCS. This full-time professional position involves supporting desktop, laptop, and network systems through effective troubleshooting.
As a Desktop Support Technician, you will work closely with the Team Leader of Support Services to address employee IT challenges. The position requires you to have a hands-on approach in resolving technical issues promptly while ensuring compliance with IT procedures. You will document support activities and assist in improving IT operations across the organization.
Key Responsibilities:
• Diagnose, troubleshoot, and maintain PC systems
• Collaborate with users for timely problem resolution
• Develop standard operating procedures for IT support
• Provide training on software applications as required
• Maintain documentation of service requests and solutions
Requirements:
• Familiarity with Microsoft Office and PC hardware
• Understanding of Windows Active Di...
As a Desktop Support Technician, you will work closely with the Team Leader of Support Services to address employee IT challenges. The position requires you to have a hands-on approach in resolving technical issues promptly while ensuring compliance with IT procedures. You will document support activities and assist in improving IT operations across the organization.
Key Responsibilities:
• Diagnose, troubleshoot, and maintain PC systems
• Collaborate with users for timely problem resolution
• Develop standard operating procedures for IT support
• Provide training on software applications as required
• Maintain documentation of service requests and solutions
Requirements:
• Familiarity with Microsoft Office and PC hardware
• Understanding of Windows Active Di...
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