Full-Time Customer Service Specialist North York

Become a Full-Time Customer Service Specialist in North York, ON, dedicated to enhancing customer satisfaction for Canadian dealers. Manage inquiries, ensure order accuracy, and resolve complaints efficiently.
In this role, you will use your customer service experience of three years to support dealers and sales representatives. Quick resolution of issues, effective communication, and collaboration with internal teams are essential for success.
Key Responsibilities:
• Provide exceptional customer service via phone and email
• Address and resolve customer inquiries promptly
• Verify customer orders before production
• Detect and report order discrepancies
• Collaborate with teams to troubleshoot and resolve issues
Requirements:
• Minimum 3 years of customer service experience
• Excellent verbal and written communication skills
• Strong organization and detail-oriented mindset
• Familiarity with Microsoft Word and Excel software
• Office furniture m...